Cancellation policy

You may leave or cancel a provider checkout before payment is confirmed. No Credits are issued for a cancelled or unconfirmed checkout. Do not repeat a checkout while your bank is still processing the first attempt; check Payment Status or contact support first.

MRC tipster subscriptions are prepaid for the selected fixed term and do not renew automatically. They therefore require no recurring-payment cancellation. Access ends on the recorded end date unless it is lawfully refunded or revoked for a terms breach.

Individual purchases open only after the meeting tips are published and close 30 minutes before Race 1. Customers cannot cancel a card after its premium digital content has been supplied merely because the selections later lose. If a paid published card is withdrawn, or the meeting is cancelled or abandoned, the client may request an administrator-reviewed refund under the Refund Policy.

You may request account closure by emailing support@mrcracing.co.za from the address associated with your account or through the contact page. Identity verification may be required. Closure does not erase financial, fraud-prevention, dispute, or audit records that MRC must lawfully retain, and it does not convert Credits into cash.

Payment instruments are also governed by the issuing provider's rules. Never send voucher PINs through comments, email, Telegram, or the contact form. Voucher acceptance will be enabled only after a provider-approved server integration is active.